Acceptable Use Policy

This Acceptable Use Policy applies to everyone who uses Storystak, during a trial or a paid subscription. It is Schedule 1 to the Storystak Subscription Terms and part of the Storystak Trial Terms. Capitalized terms have the meanings in the Subscription Terms.

1. Follow the law and the AI providers' rules

Use the Service only lawfully, and only in compliance with the usage policies and terms of the AI tools you use with it, including Anthropic's Usage Policy when you use Claude.

2. Do not deceive

Do not use the Service to create, publish, or support:

(a) fake, fabricated, purchased, or AI-generated consumer reviews or testimonials, or reviews that misrepresent the reviewer's identity or experience;
(b) false or unsubstantiated advertising claims, including claims about prices, results, credentials, licenses, or endorsements;
(c) content that impersonates a person or business or implies an endorsement that does not exist; or
(d) misinformation, spam, or unsolicited bulk messages.

3. Regulated fields

If you use Output in legal, health care, insurance, financial, employment, housing, real estate, or similar regulated fields where it reaches consumers, you must:

(a) have a qualified professional in that field review it before it is published or relied on;
(b) disclose that AI helped produce it where the law or the AI provider's policy requires; and
(c) comply with the advertising and licensing rules for that field, including fair-housing advertising rules.

4. Protect people's data

(a) Do not upload Prohibited Data.
(b) Do not use the Service to collect, infer or disclose personal information without a lawful basis, to build profiles of consumers for advertising or for decisions about them, or to monitor individuals covertly.
(c) Keeping records of your own business relationships is allowed and is not profiling or monitoring under this section. That includes the features Storystak provides for it, such as Pulse, which reads the meetings, emails and notes you log for a client, including who took part, and rates how the working relationship is going. Keep those records to the working relationship: do not record anyone's health, family life, or any other Prohibited Data in them.
(d) Give any required notice and get any required consent before capturing anyone's voice through Dot.

5. Respect others' rights

Do not upload or generate content that infringes intellectual-property, publicity, or privacy rights. Copy review or website content from third-party platforms only as those platforms' terms allow.

6. Do not harm the Service

Do not probe, scan, or test the Service's security; introduce malware; overload it; or get around access controls, usage limits, or scope restrictions. If you think you have found a security problem, report it to security@storystak.com instead of testing it.

7. Prohibited content

Do not use the Service for content that is sexually explicit, harassing, hateful, violent, or that exploits minors, or for any use a third-party AI provider's policy prohibits.

8. Enforcement

Storystak may remove content, suspend Users, or suspend or terminate the Service under the Subscription Terms or the Trial Terms for any violation. Report violations to support@storystak.com.