On this page
- 1. Who This Agreement Is Between
- 2. Words We Use
- 3. Your Trial
- 4. Starter Content
- 5. When the Trial Ends
- 6. Your Content and Data
- 7. Acceptable Use
- 8. Storystak's Property and Confidential Information
- 9. AI Output
- 10. No Warranty
- 11. Limited Liability
- 12. Your Responsibility for Your Users and Content
- 13. Ending the Trial Early
- 14. Governing Law, Venue, and Jury Waiver
- 15. General
1. Who This Agreement Is Between
These Trial Terms are between Storystak LLC, a Tennessee limited liability company ("Storystak," "we," "us"), and the agency named when these Trial Terms are accepted ("Agency," "you"). The person who accepts these Trial Terms does so on the Agency's behalf and confirms that they are authorized to bind the Agency. The trial is offered only to businesses, for business use. Do not accept these Trial Terms as an individual consumer.
You accept these Trial Terms by checking the box shown when the first person from your Agency signs in to your Suite, whether in the Surface or while connecting an AI tool. Each other User accepts a short acknowledgment at their own first sign-in.
2. Words We Use
Capitalized words not defined here have the meanings in the Storystak Subscription Terms at storystak.com/legal/terms/ (the "Subscription Terms"). These include Suite, Stak, Agency Stak, Client, Client Stak, Trial Client Stak, Surface, Dot, Users, Customer Content, Output, Prohibited Data, Starter Content, Storystak Materials, Personal Information and Security Incident. Where these Trial Terms apply a section of the Subscription Terms, "Customer" in that section means you, and the person who accepted these Trial Terms acts as the Account Owner. References to the Subscription Terms and the Data Processing Addendum mean the versions in effect when you accept these Trial Terms.
3. Your Trial
(a) What's included. Your trial Suite includes your Agency Stak, the number of Trial Client Staks shown in your Suite, Starter Content, unlimited Users, email support, and one working session with Storystak on a real piece of your work. The trial is free.
(b) What we do. Before your demo, we build Starter Content for your Suite (Section 4). During the trial, we help your Users connect the AI tools they already use, and we hold the working session on a date we agree with you.
(c) How long it runs. The trial runs from when you accept these Trial Terms until the trial end date shown in your Suite and confirmed to you by email (the "Trial Period"). Storystak may extend the Trial Period in writing; an email is enough. If we book a working session together before the end date and it falls after it, the Trial Period runs until 3 Business Days after that session.
(d) What isn't included. Studio Work, Hosted Workflows, and your own subscriptions to Claude or other AI tools.
(e) Keeping your Suite. To keep your Suite, accept the Subscription Terms and any Order Form, and add a payment method. From that moment the Subscription Terms replace these Trial Terms, and each Trial Client Stak becomes an Active Client Stak, billed from that day, unless you switch it off first.
4. Starter Content
(a) Before your demo, Storystak may build Starter Content for your Suite from publicly available information about your Agency and the Clients you name. Starter Content is a first draft that Storystak has not verified. Review it before you rely on it.
(b) You may use Starter Content during the trial to evaluate Storystak. If you keep your Suite, it becomes your Customer Content, except for any Storystak Materials it contains. If you don't, Storystak deletes it under Section 5.
(c) If you would rather Storystak did not hold Starter Content about one of your Clients, tell us and we will delete it.
5. When the Trial Ends
If you do not keep your Suite by the end of the Trial Period, your Suite locks. For 7 days after that, you may still keep your Suite and pick up where you left off. If you tell Storystak you are not going ahead, or the 7 days pass without your keeping the Suite, Storystak will send you one file with the findings from its public research and, if you ask before deletion, an export of the Customer Content you added, and then delete your Suite and its content from the live service. Within 90 days after that, backups containing it expire and Storystak takes reasonable steps to remove it from version history. Deleted content cannot be restored. You may also ask Storystak to delete your content sooner by emailing privacy@storystak.com.
6. Your Content and Data
(a) Ownership. As between you and Storystak, Customer Content stays yours and your Clients'.
(b) The same protections as paying customers. During the trial, these sections of the Subscription Terms apply to you as if you were a Customer, except anything about fees: Sections 8.2 (your permissions), 8.3 (Prohibited Data), 8.4 (our license, limited to the trial), 8.5 (limits on our use), 8.6 (no AI training, no pooling, and client walls), 8.7(c) and 8.7(d) (Usage Data, and deletion on request), 10 (privacy, security, Subprocessors, Security Incidents and Dot) and 13.2 (Usage Data). Where one of those sections lets a Customer terminate, you may end the trial instead. The Storystak Data Processing Addendum at storystak.com/legal/dpa/ also applies to the trial.
(c) In short. We don't sell your content, we don't train AI on it, we keep it walled off from every other customer, and we tell you within 72 hours of confirming a Security Incident. If this summary and Section 6(b) ever differ, Section 6(b) controls.
7. Acceptable Use
Use the trial only for your Agency and its Clients. Only your employees and contractors may be Users. Do not share access with anyone else or resell the trial. The Acceptable Use Policy at storystak.com/legal/acceptable-use/ is part of these Trial Terms.
8. Storystak's Property and Confidential Information
(a) What stays ours. Storystak and its licensors own the Storystak Materials. These Trial Terms give you only the right to use the Storystak service during the Trial Period.
(b) No copying or reverse engineering. You will not, and will not let anyone else, copy, reverse engineer, decompile or scrape the service or Storystak Materials; use them to build or improve a competing product or service; or use them, or Storystak's outputs or exports, to train an AI model, except to the extent applicable law forbids this restriction.
(c) Confidentiality. Each side's confidential information is the non-public information it shares with the other. Storystak's includes what it shows you during the demo and the trial about how Storystak works, including its methods, structures, workflows, roadmap and non-public pricing. Yours includes Customer Content and anything you share about your Agency, its Clients and its work. This Section covers information either side shared before these Trial Terms were accepted, including on the intro call and at the demo. Each side will use the other's confidential information only for the trial, protect it with at least reasonable care, and disclose it only to its own people who need to know it and are bound to keep it confidential. These duties do not cover information that is or becomes public through no fault of the receiving side, that the receiving side already knew or developed independently, or that it received from someone free to share it. Either side may disclose information when the law requires, after giving the other side prompt notice where lawful. These duties last for 3 years after the trial ends, and for as long as the information remains a trade secret.
(d) Feedback. If you give Storystak suggestions or feedback, Storystak may use them for any purpose without obligation to you, and you assign to Storystak any rights you have in them.
9. AI Output
The Storystak service supplies material to third-party AI tools, such as Claude, that you license separately. AI output can be wrong, incomplete or out of date. Review everything before you publish, send or rely on it. Your use of a third-party AI tool is governed by that tool's own terms, and Storystak is not responsible for those tools.
10. No Warranty
THE TRIAL IS FREE AND IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY OF ANY OUTPUT OR STARTER CONTENT, TO THE FULLEST EXTENT THE LAW ALLOWS.
11. Limited Liability
TO THE FULLEST EXTENT THE LAW ALLOWS: (a) NEITHER SIDE WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, CLIENTS, GOODWILL, OR DATA, EXCEPT THAT THIS (a) DOES NOT APPLY TO STORYSTAK'S BREACH OF SECTION 6(b), WHICH REMAINS SUBJECT TO THE CAP IN (b); (b) STORYSTAK'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE TRIAL WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100), EXCEPT THAT ITS TOTAL LIABILITY FOR BREACH OF SECTION 6(b) OR 8(c) WILL NOT EXCEED FIVE THOUSAND U.S. DOLLARS ($5,000); (c) YOUR TOTAL LIABILITY WILL NOT EXCEED THE SAME AMOUNTS; AND (d) THESE LIMITS DO NOT APPLY TO YOUR BREACH OF SECTION 7 OR 8, YOUR OBLIGATIONS UNDER SECTION 12, OR EITHER SIDE'S FRAUD OR WILLFUL MISCONDUCT.
12. Your Responsibility for Your Users and Content
You are responsible for everyone who uses your trial Suite and for the Customer Content you and your Users submit. You will defend Storystak against any third-party claim arising from that Customer Content, from your use of Output, or from your breach of Subscription Terms Section 8.2 or 8.3 (as Section 6(b) applies them), Section 7 or Section 8. You will pay the damages, costs and reasonable attorney's fees finally awarded or agreed in settlement. This does not cover a claim to the extent it arises from Starter Content as Storystak built it, or from Storystak's breach of these Trial Terms.
13. Ending the Trial Early
Either side may end the trial at any time by notice; for you, an email is enough. Storystak may suspend access immediately if it reasonably believes your use breaks Subscription Terms Section 8.3 (as Section 6(b) applies it), Section 7 or Section 8, or creates a security risk. Sections 2, 5, 6, 8 and 10 to 15 survive.
14. Governing Law, Venue, and Jury Waiver
Tennessee law governs these Trial Terms, without regard to its conflict-of-laws rules. Any dispute belongs exclusively in the state or federal courts located in Rutherford County, Tennessee, and both sides consent to their jurisdiction. Either side may seek an injunction in any court with jurisdiction to protect its intellectual property or confidential information. TO THE FULLEST EXTENT THE LAW ALLOWS, EACH SIDE WAIVES ANY RIGHT TO A JURY TRIAL IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TRIAL TERMS.
15. General
These Trial Terms, including the sections of the Subscription Terms they apply, the Acceptable Use Policy, the Data Processing Addendum and the Privacy Policy, are the entire agreement about the trial. If they conflict, these Trial Terms control for the trial, except that the Data Processing Addendum controls on the processing of Personal Information. They may be accepted electronically, and electronic acceptance is binding. Storystak may update these Trial Terms for new trials, but a change does not apply to a trial already running unless you agree by email. Storystak may give you notice by email to the person who accepted these Trial Terms, or in your Suite. Storystak may assign these Trial Terms to an entity it forms to own the Storystak business, or to a successor, by notice to you. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect.